Silver Fern · Fable Generated Assets · The Product Volume

The Creative Artifact LibraryVol. 14 · The Machine Room.

the capability catalog — every card shows Work Suite doing something a grower needs done. Idealized interface drawings in the site register; every collection opens on an editorial statement card. All data illustrative; no invented metrics anywhere.

Capability shown · benefit implied

104 artifacts · 13 collections · mixed static + pure-CSS motion · PAPER interface drawings · module colors semantic

V14-01 · 8 artifacts

FORECAST™

See April in January: season curves, plug math, par levels, what-ifs.

SHIP-READY▸ SETTLES1200×750
Work Suite · FORECAST™ · Plan

See April
in January.

FORECAST™ reads last season's sales and draws next season's demand — with every order-by week already pinned.

See April in January.

The editorial opener for the FORECAST™ chapter of the volume. It ships at the top of product pages and demo decks. The season curve draws itself with the peak and the order-by week already pinned — the module's whole promise in one motion.

SHIP-READY■ STATIC1200×750
Work Suite / FORECAST™ / Season planSPRING · WK 1
Demand over week numbers, with the order-by pins in place.from sales history
planned demandorder-by pinpeak window
Illustrative data — each pin marks the week an input must be ordered for the curve to happen on time.

The season curve

Next season's demand drawn over week numbers, with a pin on every week an input has to be ordered. It ships on the FORECAST™ product page and in proposals. The curve says what will sell; the pins say when to act.

SHIP-READY▸ SETTLES1200×750
Work Suite / FORECAST™ / Order timingWK 1
To sell it week 16, order it week 2.counted backward
SELL · WK 16
grow-out on the bench · 10 wks
supplier lead · 4 wks
plugs arrive · WK 6
ORDER BY WK 2
246810121416 WEEK №
WK 16 − 10 WKS GROW − 4 WKS LEAD = ORDER WK 2
FORECAST™ runs this backward for every crop on the plan — the order date is the output, not the guess.

Plug math

The backward calculation every grower runs on a napkin, drawn once and kept. It ships in demo decks and onboarding for the FORECAST™ module. The motion plays right to left because that is the direction the math actually runs.

SHIP-READY▸ SETTLES1200×750
Work Suite / FORECAST™ / New season planWK 1
Last season goes in. Next season comes out.demand from sales history
LAST SEASON · SALES
WK 2WK 24
peak · WK 15 — sold out by WK 17
FORECAST™
NEXT SEASON · PLAN
Petunia 4.5 in42,000start WK 4
Geranium 4.5 in36,000start WK 3
Combo 12 in6,800start WK 6
Peak planned for WK 14 — a week earlier, the way last season actually sold.
Illustrative data — sales history in, a week-numbered plan out. Adjust anything before you commit.

History in, plan out

Last season's sales rise on the left, and a week-numbered plan lands on the right. It ships on the FORECAST™ product page and in onboarding, where the first question is always where the numbers come from. The answer is drawn: from what actually sold.

SHIP-READY■ STATIC1200×750
Work Suite / FORECAST™ / What-ifWK 1
Two quantities. See what each one demands.what-if
SCENARIO A · HOLD
40,000units
plug trays140
order byWK 3
startWK 4
sell windowWK 14–18
✓ CHOSEN
SCENARIO B · PUSH
52,000units
plug trays182
order byWK 2
startWK 3
sell windowWK 13–19
Illustrative data — change the quantity and the plan redraws what it takes: trays, order-by week, start week.

What-if quantities

Two candidate quantities side by side, each drawn out to what it demands — trays, order-by week, start week, sell window. It ships in demo decks and proposals for the FORECAST™ module. The chosen scenario carries the mark; the other stays on file.

SHIP-READY■ STATIC1200×750
Work Suite / FORECAST™ / Par levelsWK 1
The never-run-out line, held across every SKU.par levels
skuparlowest planned week vs parstatus
Petunia 4.5 in2,400parholds
Geranium 4.5 in2,000holds
Impatiens 3061,600close · WK 16
Begonia 1204900plan raised
Marigold 12041,200holds
Herb 3.5 in800holds
Illustrative data — par is the floor under availability. Where a season would dip below it, the plan is raised before it happens.

Par levels

Every SKU's lowest planned week drawn against its par tick — the line the operation never wants to cross. It ships on the FORECAST™ product page and in onboarding. One row dips, and the plan is already raised; that is the whole idea.

SHIP-READY■ STATIC1200×1500
WORK SUITE · FORECAST™ · SEASON PLAN

The planning wall.

One season, week-numbered — every crop's order dot, grow bar, and sell window on a single sheet.
CROP
Pansy 306
Geranium 4.5 in
Petunia 4.5 in
Begonia 1204
Impatiens 306
Hanging basket 10 in
Marigold 1204
Combo 12 in
Tomato 4 in
Pepper 4 in
Herb 3.5 in
JANFEBMARAPRMAY
12345678910111213141516171819202122
order bygrowingsellingtoday · WK 1
Illustrative data — the whole season on one board. WK 1 is today; April is already drawn.

The planning wall

A whole season on one week-numbered board — order dots, grow bars, sell windows for every crop. It ships as a poster in demo decks and hangs in onboarding as the picture of what FORECAST™ keeps. The board reads left to right the way the season runs.

SHIP-READY▸ SETTLES1200×750
Work Suite / FORECAST™ / fernie™WK 1 · 5:12 AM
The plan said week 2. fernie™ noticed it is week 1.created for approval
THE PLAN SAYS
Petunia 288-cell plugs
order byWK 2
to sellWK 16
now · WK 1 — one week left
fernie™created 5:12 AM
Plug order — Petunia 288-cell
trays140
supplierspring plug program
order byWK 2
so it sellsWK 16
Order-by is week 2, one week out. fernie™ created the order; nothing has been sent.
ApproveEditwaiting for your approval
Illustrative data — fernie™ creates it, the grower approves it, and the order-by week comes straight off the season plan.

V14-02 · 8 artifacts

PRODUCE™

Every tray’s story written down: gates, benches, shrink with reasons.

SHIP-READY▸ SETTLES1200x750
PRODUCE™ · CROP TRACKING

Every tray has a story.

Now it’s written down.

LOT 26-0412 · PETUNIA 'EASY WAVE BLUE'
SOWFEB 12
GERMFEB 19
TRANSPLANTMAR 24
FINISHWK 18
SILVER FERN · WORK SUITE

Every tray has a story

The PRODUCE™ opener. It states the module’s promise — every lot carries its own dated record — over a drawn crop tag with the gates already stamped. Opens the grow section of demo decks and the PRODUCE™ product page.

SHIP-READY■ STATIC1200x750
CROP PASSPORT LOT 26-0412 Petunia 'Easy Wave Blue' · 288-cell plug → 4.5" pot · sown week 7 SOW GERM TRANSPLANT FINISH 7 DAYS 33 DAYS IN GROW · WK 15 FEB 12 FEB 19 MAR 24 WK 18 4 trays × 288 92% strike · 7 days 1,020 pots projected · on plan HOUSE 3 · BENCHES 14–15 GROW PLAN · 11 WK ON TRACK PRODUCE™ · EVERY GATE DATED · EVERY LOT NAMED SILVER FERN · WORK SUITE

The crop passport

One lot’s record from sow to finish, every gate dated and counted. Ships on the PRODUCE™ product page and in onboarding, where a new operation learns what a lot record holds. The timeline reads left to right the way the season does.

SHIP-READY▸ SETTLES1200x750
PRODUCE™ · LOT 26-0412 — PETUNIA 'EASY WAVE BLUE'GATES
SOW4 trays × 288
FEB 12✓
GERM92% strike · 7 days
FEB 19✓
TRANSPLANTto 4.5" pots
— awaiting gateMAR 24 · 1,020 POTS✓
ENTERED FROM MOBILE · BENCH 14 · 7:42A
FINISHprojected
WK 18
Stamp the gate from the aisle.
SILVER FERN · WORK SUITE

Gate stamping, from the aisle

The transplant gate stamped with a date and a count, entered on MOBILE from the bench. Ships in demo decks at the moment a prospect asks who writes all this down. The stamp lands the way the record does — once, then it holds.

SHIP-READY■ STATIC1200x750
BENCH MAP Houses 1–4 · week 15 · Tuesday LOT 26-0412 OCCUPIED OPEN HOUSE 1 HOUSE 2 HOUSE 3 HOUSE 4 · PROP 26-034426-0350 26-035126-0362 26-037126-0375 26-038026-0388 26-039026-0392 26-039526-0398 26-040126-0404 26-0409 26-041026-0411 26-0416 26-041926-0420 26-044826-0450 26-0455 26-0460 26-041226-0412 LOT 26-0412 · PETUNIA 'EASY WAVE BLUE' · 1,020 POTS · BENCHES 14–15 PRODUCE™ · EVERY LOT HAS AN ADDRESS SILVER FERN · WORK SUITE

The bench map

Houses and benches drawn as a floor plan, with every lot chip on the bench where it actually sits. Ships in proposals and on the PRODUCE™ product page. Space is inventory, and the map treats it that way.

SHIP-READY■ STATIC1200x750
PRODUCE™ · SHRINK LOG
Dump log — week 21
MAY 18–24 · THE OPERATION
LOTVARIETYCOUNTREASONPHOTO
26-0388Geranium 'Calliope Dark Red' · 4.5"64BOTRYTIS
26-0412Petunia 'Easy Wave Blue' · 4.5"36STRETCH
26-0357Tomato 'Early Girl' · 4.5"88PAST GRADE—
26-0290Pansy 'Matrix Yellow' · 30652FROST EDGE
26-0401Impatiens 'Beacon Mix' · 30672DAMPING-OFF
WEEK 21 TOTAL3125 REASONS4 PHOTOS
Log the dump when it happens, with the reason attached.SILVER FERN · WORK SUITE

Shrink, with reasons

The dump log for one week — count, reason code, photo on the record. Ships in demo decks and proposals for operations that only learn their shrink number at year end. Shrink logged with a reason can be acted on; shrink discovered in December cannot.

SHIP-READY▸ SETTLES1200x750
PLAN VS ACTUAL SPRING FLATS · ALL LOTS Flats through the finish gate, by week. Cumulative. 1,200 800 400 0 WK 10 12 14 16 18 DRIFT FLAGGED · WK 14 actual 90 flats behind plan PLAN · 1,200 BY WK 18 ACTUAL · 780 · WK 16 PRODUCE™ · DRIFT CAUGHT WHILE THERE IS TIME TO ACT SILVER FERN · WORK SUITE

Plan vs actual

The grow plan drawn against what the benches actually did, with drift flagged in week 14 — early enough to act on it. Ships in demo decks and in owner conversations about catching problems early. The plan line stays neutral; the real line carries the module color.

SHIP-READY■ STATIC1200x750
PRODUCE™ · VARIETY RECORD
Petunia 'Easy Wave Blue'
VAR-0114 · ON FILE SINCE SPR 24
INPUT288-cell plug
FINISH FORM1204 flat · 4.5" pot
SUPPLIERregional seed supplier
SOW WINDOWWK 5 – WK 9
WEEKS TO FINISH11
GERM 1 · PLUG 5 · GROW 5
SEASON HISTORY
SEASONSOWNFINISHEDSHRINK
SPR 2416,40015,9882.5%
SPR 2518,20017,8901.7%
SPR 2621,000in grow—
Three seasons on record. Next season’s plan starts here, not from memory.
One card per variety. Every lot traces back to it.SILVER FERN · WORK SUITE

The variety record

One variety’s card — supplier, input form, weeks to finish, and three seasons of history. Ships in onboarding and on the PRODUCE™ product page. The record replaces the number somebody used to keep in their head.

SHIP-READY∞ LOOP1200x750
MOBILE · COUNT MODE
BENCH 12
GERANIUM 'CALLIOPE DARK RED'
486
BENCH 13
MARIGOLD 'TAISHAN ORANGE'
512
BENCH 14
PETUNIA 'EASY WAVE BLUE'
498
−+
SAVE COUNT
PRODUCE™ · HOUSE 3 — MORNING COUNTSTUE · WK 15
BENCH 11PANSY 'MATRIX YELLOW'
508 · 7:31A ✓
BENCH 12GERANIUM 'CALLIOPE DARK RED'
— awaiting486 · 7:38A ✓
BENCH 13MARIGOLD 'TAISHAN ORANGE'
— awaiting512 · 7:44A ✓
BENCH 14PETUNIA 'EASY WAVE BLUE'
— awaiting498 · 7:51A ✓
BENCH 15PETUNIA 'EASY WAVE BLUE'
— next
Count bench by bench. The board keeps up.
SILVER FERN · WORK SUITE

V14-03 · 8 artifacts

FULFILL™

Every order, one queue: EDI lifecycle, racks, trucks, short-ship handling.

SHIP-READY▸ SETTLES1200x750
SILVER FERN · WORK SUITE · FULFILL™

Every order,
one queue.

Phone, email, EDI, PORTAL. They all land in the same list.

PHONEEMAILEDI 850PORTAL
SO-2148SO-2147SO-2146SO-2145
ONE QUEUE — THE DOCK WORKS FROM HERE

Every Order, One Queue

The FULFILL™ opener. Four channels converge into one queue, drawn as one line the dock can read, and the settle plays that convergence in order — sources, wires, tickets. Opens the FULFILL™ product page and the ship-room section of the demo deck.

SHIP-READY▸ SETTLES1200x750
WORK SUITE — FULFILL™ORDER QUEUE · THURSDAY 06:12
ALL CHANNELSEDIPORTALPHONE / EMAIL4 NEW
ORDERCHANNELBUYERITEMSSHIPSTATUS
SO-2148PORTALGarden Center — North6THUNEW
SO-2147EDI 850Grocery DC — Region 46THUNEW
SO-2146EMAILHardware Co-op4FRINEW
SO-2145PHONELandscape Yard3FRINEW
SO-2144PORTALFarm Stand — Route 95THUTO PICK
SO-2143EDI 850Grocery DC — Region 418THUTO PICK
SO-2142EMAILGarden Center — North7THURACKED
PHONE · EMAIL · EDI 850 · PORTAL — ONE LISTSHOWING 7 OF 31 OPEN

The Order Queue

The queue screen drawn as it works: orders from every channel land in the same list, newest on top, and the channel chip is the only trace of where each one came from. The four new rows land one at a time so the settle reads like a morning. Ships on the FULFILL™ product page and in front-office onboarding.

SHIP-READY■ STATIC1200x750
THE EDI LIFECYCLEONE ORDER · FOUR DOCUMENTS · ONE PICK — FULFILL™
ORDER SO-2147
FROM THE BUYER850PURCHASE ORDER

The buyer's order lands in the queue.

SO-2147
TO THE BUYER855ORDER ACKNOWLEDGMENT

You confirm what will ship, line by line.

SO-2147
ON THE DOCKPICKPICK & RACK

The dock picks the lines and builds the racks.

SO-2147
TO THE BUYER856SHIP NOTICE

The truck's contents, sent before it arrives.

SO-2147
TO THE BUYER810INVOICE

The bill, matched to what actually shipped.

SO-2147
FROM THE BUYER — INBOUND ON THE WIRE · TO THE BUYER — OUTBOUNDONE ORDER NUMBER TIES EVERY STEP

The 850 Lifecycle

The four EDI documents of one retail order, drawn left to right with the physical pick in the middle. Every step carries the same order number to show it is one thread, not five systems. Ships in proposals and demo decks for buyers who require EDI.

SHIP-READY▸ SETTLES1200x750
WORK SUITE — FULFILL™PICK & RACK · SO-2147
PICK LIST — SO-2147GROCERY DC — REGION 4 · WK 24 · THU
24Petunia 4.5 in — Blue
18Marigold — 1801 flat
12Geranium 6 in — Red
16Impatiens — 1204 flat
20Herb 4 in — Basil
18Tomato 4 in — Slicer
6 LINES · 108 UNITS — PICKED
R-118 SO-2147 · 6 LINES · 108 UNITS

Pick List to Rack

A pick list becoming a rack: lines checked at the bench, shelves filling bottom to top, and the rack tag printing at the end. The tag ties the physical rack to the order for the rest of its trip. Ships in demo decks and dock-crew onboarding.

SHIP-READY■ STATIC1200x750
WORK SUITE — FULFILL™TRUCK PLAN · THURSDAY · WK 24
TRUCK 1 DEPART 06:408 RACKS · 3 STOPS
R-112R-113R-114R-115 R-116R-117R-118R-119
1Grocery DC — Region 45 RACKS
2Garden Center — North2 RACKS
3Hardware Co-op1 RACK
TRUCK 2 DEPART 07:156 RACKS · 3 STOPS
R-120R-121R-122— R-123R-124R-125—
1Landscape Yard2 RACKS
2Farm Stand — Route 92 RACKS
3Garden Center — West2 RACKS
LOADED IN REVERSE STOP ORDER — LAST STOP LOADS FIRST2 TRUCKS · 14 RACKS · 6 STOPS

The Truck Plan

Racks assigned to trucks and stops put in order, with the trailer drawn slot by slot so the crew loads in reverse — last stop in first. One frame holds the whole morning's routing. Ships on the FULFILL™ product page and in proposals for multi-stop shippers.

SHIP-READY▸ SETTLES1200x750
WORK SUITE — FULFILL™SHORT-SHIP · SO-2143 · THURSDAY 06:22
AT PICK — 06:22
SO-2143 · LINE 4Petunia 4.5 in — Blue
ORDERED96 PICKED88 SHORT −8
BUYER NOTE — CREATED 06:23

88 of 96 shipped on line 4 — eight short at pick. This week's invoice is adjusted to what shipped.

TRAVELS WITH THE 856 SHIP NOTICE
810 INVOICE — LINE 4 ADJUSTED
PETUNIA 4.5 IN — BLUE96 88 × $2.40$211.20
ADJUSTED −8 · −$19.20 — BEFORE IT SENDS

Short-Ship, Handled

Short-ship handling in three moves: the flag at pick, the buyer note that travels with the shipment, and the invoice adjusted before it sends. The settle plays the three beats in the order they happen on the dock. Ships in demo decks and in proposals where retail deductions are the sore spot.

SHIP-READY■ STATIC1200x750
WORK SUITE — FULFILL™PAY-BY-SCAN · SETTLEMENT · WK 24
SCANS IN — REGISTER DATA
STORE 214 · MON–WED354 SCANS
Petunia 4.5 in236
Marigold flat118
STORE 231 · MON–THU372 SCANS
Geranium 6 in204
Impatiens flat168
STORE 305 · ALL WEEK686 SCANS
Herb 4 in402
Tomato 4 in284
CREDITS MATCHED
CR-2214$312.40
STORE 214 · 354 UNITS✓ MATCHED
CR-2231$286.56
STORE 231 · 372 UNITS✓ MATCHED
CR-2305$345.20
STORE 305 · 686 UNITS✓ MATCHED
WEEK 24 — 1,412 SCANS · 3 CREDITSSETTLED $944.16 · EVERY CREDIT TIED TO ITS SCANS

Pay-by-Scan Settlement

The settlement view for pay-by-scan retail: register scans on one side, credits on the other, matched group by group with the ties drawn plainly. One settled frame shows the week reconciled. Ships in proposals for growers selling into pay-by-scan programs.

SHIP-READY■ STATIC1200x1500
Ship day.DOCK BOARD — FULFILL™
THURSDAY · WK 24REFRESHED 06:30 · 31 ORDERS TODAY
12TO PICK
4PICKING
9RACKED
6LOADED
TRUCKSFILLED CELL — RACK ON TRUCK
TRUCK 1DEPART 06:408 OF 8 · 3 STOPS
TRUCK 2DEPART 07:153 OF 6 · 3 STOPS
RACKS — 14 BUILTSOLID — ON TRUCK · OUTLINE — STAGED AT DOCK
R-112R-113R-114R-115R-116R-117R-118R-119R-120R-121R-122R-123R-124R-125
PICK LISTS IN PROGRESS
SO-21514 OF 6 LINES
SO-21496 OF 7 LINES
SO-21522 OF 5 LINES
SO-21531 OF 9 LINES
FLAGS
SHORT −8 — SO-2143

Petunia 4.5 in — Blue. Buyer note sent with the 856. Invoice adjusted.

Nothing else needs a decision.

ONE BOARD — THE DOCK, THE OFFICE, AND THE DRIVERS READ THE SAME MORNINGWORK SUITE — FULFILL™

V14-04 · 8 artifacts

RESTOCK™

It reorders before the panic: gauges, auto-POs for approval, receiving.

SHIP-READY▸ SETTLES1200×750
Work Suite · RESTOCK™ · Replenish

It reorders
before the panic.

reorder point on-hand
PO-2184 created · waiting for your approval

RESTOCK™ watches every reorder point. When on-hand crosses the line, the PO is already written.

It reorders before the panic.

The editorial opener for the RESTOCK™ chapter of the volume. It ships at the top of product pages and demo decks. On-hand falls, the reorder point is crossed, and the PO chip is already there — the module's promise in one motion.

SHIP-READY■ STATIC1200×750
Work Suite / RESTOCK™ / SuppliesWK 10
Watch every supply against its reorder point.counts from MOBILE
supplyon handgaugestatus
4.5 in pots4,100OK
1020 flats3,150OK
804 inserts2,300OK
Potting mix 2.8 cu ft96PO created
20-10-20 fertilizer41OK
UPC tag rolls18Low
Illustrative data — the tick is the reorder point. Cross it and the PO is created for approval.

The gauge — on-hand vs reorder point

Every supply on one screen, each gauge drawn against its reorder point tick. It ships on the RESTOCK™ product page and in onboarding as the first view a grower learns. The composition needs no legend: fill, tick, status.

SHIP-READY▸ SETTLES1200×750
Work Suite / RESTOCK™ / Purchase ordersWK 12
Cross the reorder point. Get a PO to approve.
4.5 in pots
on-hand 3,420reorder at 3,500
reorder point crossed
Purchase order · PO-2184
4.5 in pots8,000
Supplierpot & tray supplier
Lead time21 days
Created byRESTOCK™
waiting for approvalApprove

The auto-PO

The auto-PO in three beats — the gauge crosses, the PO is created, the approval waits. It ships in demo decks and proposals. RESTOCK™ writes the paperwork and the grower keeps the signature.

SHIP-READY▸ SETTLES1200×750
Work Suite / RESTOCK™ / ReceivingWK 13
Receive against the PO.PO-2179
lineorderedreceived
Potting mix 2.8 cu ft160160
20-10-20 fertilizer4040
UPC tag rolls2424
PO-2179 · received in full
On hand
Potting mix34194
20-10-202262
UPC rolls933
Counts land on-hand as each line checks in.

Receiving

Receiving drawn as it runs: each PO line checks in and the on-hand count moves with it. It ships in onboarding and demo decks. The motion makes the point that the dock and the numbers are the same system.

SHIP-READY■ STATIC1200×750
Work Suite / RESTOCK™ / Usage historyWK 5
Usage history · Potting mix 2.8 cu ftlast season
40 80 120
order by wk 7 · 160 bags
JFMAMJJASOND
Bags used per month, last season. Illustrative data.
88bags/mo · spring burn
21days lead time
160bags · next order, suggested from usage

Usage history

One supply's burn rate across last season, with the next order suggested from it. It ships on the RESTOCK™ product page and in proposals. Usage history is the argument for reorder points a grower can trust.

SHIP-READY■ STATIC1200×750
Work Suite / RESTOCK™ / SuppliersWK 12
Supplier record

Pot & tray supplier

Supplier since 2019 · 3 items on reorder · net 30
Items · lead time
4.5 in pots21 days
1020 flats14 days
804 inserts14 days
Last three POs
PO-2137 · wk 4received
PO-2160 · wk 9received
PO-2184 · wk 12awaiting approval
Every PO and every count received — one history.

Supplier record

A supplier record on one card — items, lead times, and the last three POs. It ships in onboarding and proposals. Everything a reorder needs to know sits in one place.

SHIP-READY■ STATIC1200×750
Work Suite / RESTOCK™ / Reorder pointsWK 5
Spring-proof the reorder points.4.5 in pots
reorder pointlast season's usage, for reference
RESTOCK™ holds the higher line through weeks 10–20, then steps back down.

Spring-proofing

Reorder points raised for weeks 10 through 20, drawn against last season's usage. It ships in demo decks for spring-planning conversations. The shaded band shows the why; the stepped line shows the setting.

SHIP-READY▸ SETTLES1200×750
Work Suite / RESTOCK™ / Night check2:14 AM
fernie™night check · every gauge
4.5 in pots✓
1020 flats✓
804 inserts✓
Potting mix✓
20-10-20 fert✓
UPC tag rolls⚑
Plant tags✓
Shipping wrap✓
⚑UPC tag rolls — below reorder point. PO-2191 created, waiting for your approval.
One flag by morning. Nothing sends without you.

V14-05 · 8 artifacts

PORTAL

Your availability, their screen: self-serve orders, status without phone tag.

SHIP-READY▸ SETTLES1200x750
Work Suite · PORTAL · Buyersthe storefront that is never stale

Your availability,their screen.No phone tag.

Buyers read the bench, not the answering machine.

portal · availability
AVAILABILITY · THIS WEEK
4.5 in Geranium, Dark Red212
4.5 in Petunia, Blue96
4.5 in Marigold, Orange144
6 in New Guinea, White67
10 in Boston Fern HB38
POSTED 7:42 AM

Your availability, their screen.

The editorial opener for the PORTAL chapter of the volume. It leads the buyer-portal product page and the demo deck. The promise is stated once: buyers read a live availability list on their own screen, and the calling back and forth ends.

SHIP-READY▸ SETTLES1200x750
Work Suite / PORTAL / AvailabilityTUE 7:31 AM
Count the bench. The buyer reads the same number.counts from MOBILE
BENCH 14 · MORNING COUNT
4.5 in Geranium, Dark Red
212
counted 7:31 AM · in the aisle
posts
portal · availability · buyer view
AVAILABILITY · THIS WEEK
4.5 in Petunia, Blue96
4.5 in Marigold, Orange144
4.5 in Geranium, Dark Redupdated 7:31 AM180212
6 in New Guinea, White67
Illustrative data — the posted list carries the count's own timestamp. Same number, same minute, both screens.

Live availability — the count is the list

A bench count becomes the availability a buyer reads, and both screens carry the same timestamp. It ships on the PORTAL product page and in demo decks. The motion follows the number so the honesty of the timestamps is the point.

SHIP-READY▸ SETTLES1200x750
Work Suite / PORTAL → FULFILL™WED 8:12 AM
The buyer builds the order. It lands in the queue.no re-keying
portal · new order
4.5 in Geranium, Dark Red−8+
4.5 in Petunia, Blue−6+
10 in Boston Fern HB−12+
3 lines · 26 units
Place order
Order PO-4417 placed · 8:12 AM
PO-4417
FULFILL™ · ORDER QUEUE
ordersourcelinesstatus
PO-4417PORTAL3New
PO-4416EDI 85014Picking
PO-4415EMAIL5Confirmed
PO-4414PHONE2Picked
Illustrative data — a portal order is an order like any other, already in line for the pick.

Buyer self-serve — into the queue

A buyer builds the order on their own screen and it lands in the FULFILL™ queue beside the EDI, email, and phone orders. It ships in demo decks and proposals. Nothing gets re-keyed between the two panels, and the drawing shows that.

SHIP-READY■ STATIC1200x750
portal · order statussigned in · buyer · THU 6:40 AM
MY ORDERS
PO-4409on the truck
PO-4417confirmed
PO-4402delivered
PO-4396delivered
Order PO-44096 racks · 214 trays · Thursday truck
ReceivedMon 9:12 AM
ConfirmedMon 9:40 AM
PickedWed 2:15 PM
stop 3 · today's routeOn the truckThu 6:05 AM
Delivered—
Checked at 6:40 AM, buyer-side. Nobody's phone rang.
Illustrative data — status comes from the pick list and the truck plan, not from a return call.

Order status — answered by a screen

The status page a buyer checks instead of calling. It ships on the PORTAL product page and in onboarding for buyer rollout. One tracker answers the question at every stage, from received to delivered.

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portal · catalog · springupdates from the bench
The sales sheet that updates itself.live counts · ready weeks
4.5 in Geranium, Dark Red
ready now212 avail
4.5 in Petunia, Blue
ready wk 1596 avail
4.5 in Marigold, Orange
ready wk 15144 avail
10 in Boston Fern HB
ready now38 avail
6 in New Guinea, White
ready wk 1667 avail
1020 Impatiens Flat
back wk 170 avail
Illustrative data — sizes, ready weeks, and counts come straight from the bench records, not a PDF from last month.

The catalog that updates itself

The catalog view a buyer browses — sizes, ready weeks, and live counts on one sheet, drawn from the same records the bench count feeds. It ships on the product page and in proposals. The sales sheet stops being a PDF that was true last Tuesday.

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PORTAL · THE CUTOFF, POSTED

Order by noon Wednesday.
Ride Thursday's truck.

Placed after the cutoff, the order waits for the next truck — and the portal says so up front.

AS THE BUYER SEES ITORDER BY WED 12:00 PM — SHIPS THU

Cutoff logic, posted

Cutoff logic drawn plainly: order by Wednesday noon and ride Thursday's truck, or wait for the next one. It ships in onboarding decks for buyer rollout. The portal states the rule up front so nobody has to explain it on the phone.

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PORTAL · BEFORE AND AFTER
WHILE YOU WERE OUT
how many 4.5 geraniums left?
MON 9:05 AM · ☐ CALL BACK
WHILE YOU WERE OUT
did order 4417 ship yet?
MON 11:40 AM · ☐ CALL BACK
WHILE YOU WERE OUT
wants the spring availability
MON 2:15 PM · ☐ CALL BACK
WHILE YOU WERE OUT
what week are petunias ready?
TUE 8:20 AM · ☐ CALL BACK
WHILE YOU WERE OUT
can they add a rack to Thursday?
TUE 10:02 AM · ☐ CALL BACK
RETIREDanswered by the portal
portal
ONE SCREEN
Availabilitylive count
Order statusPO-4417 · on the truck
Catalogready weeks posted
Cutofforder by Wed noon
no calls required
Nobody called anybody back. Nothing was missed.

The phone-tag graveyard

Five message slips retired by one screen. It ships in demo decks and on the PORTAL product page, where the wry register earns its keep. Every question on a slip is a page in the portal.

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PORTAL · THE BUYER'S MORNING
portal · buyer side
AVAILABILITY · THIS WEEK
4.5 in Geranium, Dark Red212
4.5 in Petunia, Blue96
6 in New Guinea, White67
10 in Boston Fern HB38
NEW ORDER · PO-4421
4.5 in Geranium, Dark Red× 8
10 in Boston Fern HB× 4
2 lines · 12 units
Place order
✓
Order PO-4421 placed
CONFIRMED · SHIPS THURSDAY
confirmation sent 7:06 AM
Check, order, confirm — the whole call, without the call.
PORTAL · BUYER SIDE

V14-06 · 8 artifacts

MOBILE

The aisle is the office: counts, scans, photos, offline hold, gloves-on UI.

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SILVER FERN · WORK SUITE · MOBILE

The aisleis the office.

HOUSE 3 · BENCH 14128SAVE COUNT
COUNTS · SCANS · PHOTOS · PICK LISTS
the grower's operating system, pocket-sized.

The aisle is the office

MOBILE is Work Suite carried into the greenhouse: counts, scans, photos, and pick lists handled from the bench row, with gloves on. This opener leads the MOBILE section of the product page and the demo deck. The scene settles the way a shift starts — the aisle first, then the phone lights up inside it.

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MOBILE · COUNTS FROM THE AISLE

Count from the bench.

WORK SUITE · MOBILE07:12
HOUSE 3 · BENCH 14
Geranium ‘Dark Red’ · 4.5-in
LOT 2214 · TRANSPLANT WK 12
113118123128
FLATS ON BENCH
+1
+5
UNDO LAST
SAVE COUNT ✓
Tap. Tap. Done — with gloves on.

Count from the bench

A bench count entered where the plants sit: two buttons a gloved thumb cannot miss, one number, one save. Ships on the MOBILE product page and in onboarding for counting crews. The settle plays the whole gesture — tap, tap, done — and rests on the saved count.

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MOBILE · RACK SCANNING

Scan the rack.

WORK SUITE · MOBILE06:58
SCAN RACK TAG
R-118
✓
Rack R-118STAGED · DOOR 2
24Petunia ‘Wave Blue’ · 1801ORD 4471 · SHIP THU
18Marigold ‘Bonanza’ · 306ORD 4471 · SHIP THU
12Fern · 10-in hanging basketORD 4468 · SHIP THU
SCANNED 06:58 · POSTED TO FULFILL™
One scan. The rack answers.

Scan the rack

Point the phone at a rack tag and the rack answers: contents, orders, staging door. Ships in demo decks and the FULFILL™ pages of proposals. The sweep-then-list motion shows the whole exchange — one scan, then everything the system knows about that rack.

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MOBILE · PHOTOS ON RECORDS

Photo on the record.

WORK SUITE · MOBILELOT RECORD
Lot 2214 — Geranium ‘Dark Red’
HOUSE 3 · BENCH 14 · 4.5-IN
SOWWK 4 ✓
GERMWK 5 ✓
TRANSPLANTWK 12 ✓
FINISHWK 18 ·
TUE 07:42 · HOUSE 3 ◉
Leaf spot, north end of the bench. Flag for the scout walk.SAVED WITH PHOTO · TUE 07:42
ADD PHOTO
ADD NOTE
Seen on the bench. Saved to the lot.

Photo on the record

A crop issue photographed straight onto its lot record, with the scout note beside it. Ships on the MOBILE product page and in PRODUCE™ onboarding. One settled frame carries the story: the photo lives where the lot lives.

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MOBILE · OFFLINE-TOLERANT SYNC

Bars drop. Work doesn't.

● SAVED○ HELD ON DEVICE↑ SYNCED AT RECONNECT
The work row never stops. The held items wait for the bars.

Offline hold

Signal drops in the back houses; the phone keeps taking counts and holds the work until bars return. Ships in proposals and on the technical questions page. A timeline is the honest drawing — the work row never stops, the held items just wait for the sync.

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MOBILE · THE POCKET HANDOFF

Counts in. Pick lists out.

THE AISLE
THE DESK
IN — FROM THE AISLE
BENCH COUNTS
RACK SCANS
PHOTOS ON RECORDS
OUT — TO THE POCKET
PICK LISTS
CHIP COLOR = OWNING MODULE · PRODUCE™ · FULFILL™
Every lane lands in the same data layer.

The pocket handoff

The traffic between pocket and desk, drawn as a ledger: bench counts, rack scans, and photos go in; pick lists come back out. Ships on the platform page and in demo decks. Every lane ends in the same data layer, which is the point.

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MOBILE · PICK BY PHONE

Pick by phone.

WORK SUITE · MOBILE07:58
Pick — Order 4471RACK R-121
6 LINES · AISLE B · SHIP THU
24Petunia ‘Wave Blue’ · 1801BENCH B-2✓
18Marigold ‘Bonanza’ · 306BENCH B-4✓
12Geranium ‘Dark Red’ · 4.5-inBENCH B-5✓
36Impatiens ‘Beacon’ · 306BENCH B-7✓
8Fern · 10-in hanging basketHANGING LINE 3✓
16Coleus ‘Wizard’ · 4.5-inBENCH B-9✓
STAGE AT DOOR 2 · 6 RACK SLOTS
Line, check, next line.

Pick by phone

A picker's list checked line by line down aisle B, the rack filling as the bar climbs. Ships on the MOBILE product page and in FULFILL™ demos. The loop repeats the way pick day repeats — line, check, next line.

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MOBILE · DESIGN RULES

Drawn for gloves, sun, and one hand.

01
HIGH CONTRASTDark ink on pale ground. Readable in full sun and under shade cloth.
02
BIG TARGETSButtons sized for a gloved thumb, not a fingertip.
03
ONE-THUMB REACHEverything you tap all day sits inside the thumb arc, actions low.
SILVER FERN · WORK SUITEPLATE MO-08 · GLOVES-ON RULESSCALE NONE · ALL DATA ILLUSTRATIVE

V14-07 · 8 artifacts

fernie™ in the Machine

The night shift, staffed — every pipeline ends at the approval gate.

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Silver Fern · Work SuiteV14 · THE MACHINE ROOM · FE-01

The night shift,staffed.

While the operation sleeps, fernie™ reads the voicemails, watches the gauges, and stacks everything it creates in your approval inbox. Nothing sends until you say so.

2ORDER + CONFIRMATION CREATEDvoicemail · email
1SHORT-SHIP FLAGGEDbuyer note written
1AVAILABILITY PREPPEDweek 21, from the counts
1REORDER POINT CROSSEDPO suggested
ALL HELD FOR YOUR APPROVAL

The Night Shift, Staffed

The editorial opener for the fernie™ chapter of the Work Suite capability catalog. It leads the fernie™ section on the product page and in demo decks. The overnight tally settles one card at a time and stops at a single held state, because that is the contract: fernie™ works the night and waits for your approval in the morning.

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fernie™ · VOICEMAIL → ORDERALL DATA ILLUSTRATIVE
VOICEMAIL · 9:42 PM · 0:38

“…hi, it’s the garden center — put us down for four racks of the 4.5″ geraniums for Friday, same as the last order. Thanks.”

LEFT AFTER CLOSE
fernie™ reads it
ITEMGeranium 4.5″ · asst✓
QTY4 racks · 128 units✓
SHIPFriday · week 21✓
MATCHrepeat of week 18✓
SALES ORDERSO-2481
FULFILL™ QUEUE · CREATED 9:43 PM

128 × Geranium 4.5″, assorted

ship Friday · week 21

sold-to: the garden center account

HELD FOR YOUR APPROVAL
APPROVAL GATE
BUYERTRUCKINVOICE
nothing passes without you

It came in after close. By morning it is an order in the queue — created, held, and waiting on you.

Voicemail to Order, Gated

The full capability drawn end to end: a voicemail left after close becomes a matched sales order in the FULFILL™ queue, stopped at the approval gate. It ships on the fernie™ product page and in demo decks. The flow settles exactly at the gate because that is where the product actually stops — fernie™ creates, you approve.

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fernie™ · EMAIL → CONFIRMATIONALL DATA ILLUSTRATIVE
MAIL5:47 AM
FROMthe buyer’s purchasing desk
SUBJECTFriday add-on

Morning — can you add two racks of the 10″ Boston ferns to Friday’s truck? Same PO as the geraniums. Thanks.

fernie™ READS · CREATES
ORDER CONFIRMATIONCONF-1147
FULFILL™ · ADDS TO SO-2419 · FRIDAY TRUCK · WEEK 21
3 racks · Geranium 4.5″, assortedUNCHANGED
+ 2 racks · Boston Fern 10″ HBADDED
ship Friday · week 21 · PO unchanged
APPROVEEDIT

created by fernie™ · 5:49 AM — nothing sent yet

Email to Confirmation

A buyer email arrives before dawn; fernie™ reads it, creates the confirmation against the existing order, and lights the approve button — sending stays with you. This card ships in proposals and onboarding decks where the approval gate needs to be seen, not described. The scan pass and the lit button settle in the order the product actually works: read, create, wait.

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fernie™ · HANDWRITING → ORDER LINESALL DATA ILLUSTRATIVE

for Friday —

6 flats impatiens — red

10 hang bskts mixed

geraniums 4½ — 3 racks

Friday?? call first

READ · MATCHED · STRAIGHTENED
ORDER — created from the barn noteHELD FOR YOUR APPROVAL
QTYITEMSIZESHIP
6Impatiens, redflat 1204Fri wk 21✓
10Hanging basket, mixed12″ HBFri wk 21✓
3 rkGeranium, assorted4.5″Fri wk 21✓
—“Friday?? call first”——NEEDS YOU

fernie™ flags what it cannot settle — that line waits for you.

The Barn Note, Straightened

The note off the barn door becomes order lines: read, matched to real items, and held for approval — with the one line fernie™ could not settle flagged instead of guessed. Cut square for social and for the fernie™ section of the demo deck. The thread draws from scrawl to table because that is the whole capability in one motion.

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fernie™ · THE AVAILABILITY POSTTWO STEPS, ON PURPOSE
1
STEP ONEfernie™ preps the post
AVAILABILITY · WEEK 21from Friday’s bench counts
Geranium 4.5″, assorted640wk 21
Impatiens, flat 1204410wk 21
Petunia 306 tray220wk 21
Boston Fern 10″ HB85wk 21
PREPPED — NOT POSTED
→
THE GATEyour click opens it
2
STEP TWOthe grower posts it
PORTAL · LIVE TO BUYERS7:05 AM
posted by you — not by fernie™
Geranium 4.5″, assorted640wk 21
Impatiens, flat 1204410wk 21
Petunia 306 tray220wk 21
Boston Fern 10″ HB85wk 21
POSTED ✓

fernie™ writes the sheet from the counts. Putting it in front of buyers stays your move.

The Availability Post, Two Steps

The two-step diagram of a posted availability list: fernie™ preps the sheet from the latest bench counts, and the grower's click is what puts it live on PORTAL. It ships in onboarding packets and on the fernie™ product page. One settled frame carries it because the point is the division of labor, not the motion.

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fernie™ · SHORT-SHIP FLAGALL DATA ILLUSTRATIVE
FULFILL™ · PICK CHECKSO-2419 · LINE 3

Petunia 306 tray — 96 ordered

PICKED 88ORDERED 96
short 8
SHORT-SHIP · 8 OF 96 flagged by fernie™ · 5:38 AM
TRUCK LEAVES 8:00 AM · BUYER NOT YET AWARE
BUYER NOTEcreated by fernie™ · 5:41 AM

Short 8 of 96 on the petunia trays on today’s truck. Credit is on the invoice. The balance is ready for Tuesday’s run if you want it.

NOTE + ADJUSTED INVOICEHELD FOR YOUR APPROVAL

The buyer hears it from you — not from the unload count.

The Short-Ship Flag

The pick comes up eight short, fernie™ raises the flag, and the buyer note and adjusted invoice are already written — held, not sent. This card ships in demo decks and on the FULFILL™ and fernie™ product pages. The bar draws, falls short, and the note settles in place, which is the sequence a grower actually lives.

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fernie™ — APPROVAL INBOX6:00 AM · MON · WK 21
Created overnight. Sorted by urgency. Nothing has been sent.
BEFORE THE TRUCK — LEAVES 8:00 AM
PICK Short-ship note + adjusted invoice — Petunia 306, 8 of 96SO-2419 · FULFILL™ · 5:41 AM REVIEW ▸
THIS MORNING
VOICEMAIL Sales order — 4 racks Geranium 4.5″, FridaySO-2481 · FULFILL™ · 9:43 PM REVIEW ▸
EMAIL Confirmation — +2 racks Boston Fern 10″ on Friday’s truckCONF-1147 · FULFILL™ · 5:49 AM REVIEW ▸
COUNTS Availability post — week 21, from Friday’s countsPORTAL · 4:10 AM REVIEW ▸
THIS WEEK
GAUGE PO suggested — 72-cell trays crossed the reorder pointRESTOCK™ · 1:12 AM REVIEW ▸
PLAN Plug order reminder — order by wk 2 to sell wk 16FORECAST™ · 2:26 AM REVIEW ▸
6 waiting · 0 sentSENDING REQUIRES YOU
FULFILL™ PORTAL RESTOCK™ FORECAST™

The Approval Inbox

Everything fernie™ made overnight, on one screen at 6:00 AM: an order, a confirmation, an availability post, a suggested PO, a plug-order reminder, and the short-ship note that matters most, sorted above the rest. Zero of it has been sent. It ships as the centerpiece of the fernie™ product page and prints 4:5 for proposals, because one settled frame is the promise itself.

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fernie™ · THE FENCEWHAT IT DOES · WHAT IT WILL NOT
fernie™ DOES
Creates ordersfrom voicemails, emails, and handwriting→
Creates confirmationsthe reply written, ready for you to send→
Preps availability postsfrom the latest bench counts→
Flags short-shipswith the buyer note already written→
Watches reorder pointsthe PO suggested, never placed→
THE GATEyour approval opens it
fernie™ WILL NOT
Send anything to a buyerno order, note, or post leaves on its own
Guess at moneyprices, credits, and invoices wait for you
Fix anything silentlyevery change is created in the open — and logged
EVERY ACTION LANDS ON THE AUDIT TRAIL

The fence is the design. Everything fernie™ creates stops here — and the gate opens only from your side.

V14-08 · 8 artifacts

One Data Layer

Five modules, one memory: ripple updates, roles, audit trail, weekly ships.

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WORK SUITE · ONE DATA LAYER

Five modules.
One memory.

FORECAST™
PRODUCE™
FULFILL™
RESTOCK™
PORTAL
Crops · counts · orders · racks · availability · money views — written once, remembered everywhere.

Five Modules. One Memory.

Work Suite is five modules writing to one record set, so a fact entered anywhere is the same fact everywhere. This card opens the platform section in demo decks and proposals. The threads draw down into the data layer in the order a season uses them.

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THE LAYER DIAGRAMFIG. 02 · V14-PL
FORECAST™PLAN
PRODUCE™GROW
FULFILL™SHIP
RESTOCK™REPLENISH
PORTALBUYERS
ONE DATA LAYER
CROPS
COUNTS
ORDERS
RACKS
AVAILABILITY
MONEY VIEWS
CLOUD
ROLE-BASED ACCESS
AUDIT TRAIL
CSV IN · CSV OUT
Each module reads and writes the same record. There is no second copy to reconcile.

The Layer Diagram

The data layer holds crops, counts, orders, racks, availability, and the money views on one stratum that every module reads and writes. Cloud hosting, role-based access, the audit trail, and CSV in and out sit underneath it. Ships on the platform product page and in the technical appendix of proposals.

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Work Suite / One data layer / A bench count movesillustrative6:48 AM
MOBILE · BENCH COUNT House 3 · Bench 14 4.5 in Geranium 'Dark Red' 1,240 counted 6:48 AM · synced
PORTAL · LIVE AVAILABILITY
4.5 in Geranium 1,310 1,240 avail posted 6:48 AM
FULFILL™ · PICK LIST
Order 4471 · line 3 · needs 960 unverified covered against the 6:48 count ✓
FORECAST™ · WEEK 12 PLAN
wk 12 · plan 1,300 · counted 1,310 1,240 plan gap −60
Written once at the bench. Three screens that never needed telling.

One Fact, Everywhere

A bench count entered once updates the posted availability, the pick list, and the plan-versus-actual line, because all three read the same record. It ships on the platform page and early in demo decks. The ripple is the argument: no copies, no reconciling.

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THREE LENSES · ONE SYSTEMFIG. 04 · V14-PL · illustrative data
OWNERsees money
Invoiced · wk 12$48,300
Open receivables$61,900
POs waiting approval1
MONEY VIEWS · PLATFORM
HEAD GROWERsees crops
Lot 2214 · transplantAPR 2 ✓
Bench 14 · count1,240
Dump log · botrytis3 flats
CROPS & LOTS · PRODUCE™
DOCK LEADsees trucks
Truck 2 · stops6
Racks built44 / 52
Pick list 447112 lines
RACKS & TRUCKS · FULFILL™
ONE DATA LAYER · ROLE-BASED ACCESS
The record set is the same. The lens is the job — role-based access decides who sees money, who sees crops, who sees trucks.

Three Lenses, One System

Role-based access drawn as three lenses over one record set: the owner's money views, the grower's crops, the dock's trucks. It ships in proposals where three different people will read the same page. Each lens shows the same morning from a different job.

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THE AUDIT TRAILFIG. 05 · V14-PL
Change history, one spring morning — all data illustrative.
timewhorecordchange
06:12head growerLot 2214gate: — → transplant · APR 2
06:48grower · MOBILEBench 14 · on-hand1,310 → 1,240
07:05fernie™Order 4482created from voicemail → waiting approval
07:22ownerOrder 4482waiting approval → approved
07:48dock leadOrder 4468 · line 2qty 96 → 88 · short-ship note added
07:49systemInvoice 8841total at 96 → reissued to match line 2
6 changes · 06:12 – 07:49 · each one keeps its author and its before
Nothing edits silently. Every change carries who, when, and what the value was before.

The Audit Trail

Every change in Work Suite keeps its author, its timestamp, and the value it replaced. This card ships in the technical appendix of proposals and wherever someone asks who changed the number. The table is drawn plainly because plain is the point.

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WORK SUITE · PLATFORM

Ships weekly.

Cloud software on continuous delivery. The changelog is a river, not an event.

WK 09RESTOCK™ — receiving: scan a PO line to check it in
WK 10FULFILL™ — pick lists print in house order
WK 11PORTAL — buyers see order status on their orders
WK 12MOBILE — bigger glove targets on counts
WK 13platform — audit trail filters by record
WK 14fernie™ — short-ship flags carry the buyer note, still for approval
WK 15reports — CSV export on every table
WK 16FORECAST™ — par levels drawn by week
CONTINUOUS DELIVERY · NO INSTALL DAY · ENTRIES ILLUSTRATIVE

Ships Weekly

Work Suite is cloud software on continuous delivery, so improvements arrive weekly instead of in a version year. The week-tagged notes drift past like a river because that is how the changelog behaves. It ships as a banner on the platform page; all entries are illustrative.

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CLOUD, HONESTLYFIG. 07 · V14-PL
THE OPERATION counts · scans · orders — entered once
WRITES / READS
OUR SERVERS
your records
role-based access
audit trail on changes
cloud-hosted · continuous delivery
WHENEVER YOU ASK
↓ EXPORT CSV
YOUR EXPORT BUTTON every table, the whole set — and your GL can stay
Your data, our servers, your export button. Hosting is our job. Ownership never moves.

Cloud, Honestly

The hosting arrangement drawn plainly: the operation writes and reads, our servers hold the records, and the export button hands back every table as CSV whenever asked. It ships in proposals next to the accounting-integration note. Plain dealing reads better than fine print.

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FROM THE ARCHIVE OF RETIRED PROCESSES
EXHIBIT 08 · THE SWIVEL-CHAIR PROCESS
RETIRED
Enter it once. Every module remembers. Two screens and the swivel between them, retired by one record set. The chair can go back to being a chair.

V14-09 · 8 artifacts

EDI & Big-Box

The 850 isn’t optional: document map, ack clocks, pay-by-scan, chargeback defense.

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850
WORK SUITE · FULFILL™ · RETAIL EDI

If you supply big-box,
the 850 isn’t optional.

Work Suite speaks retail EDI — 850 in, 855 back, 856 with the truck, 810 for the money. Read in, answered, nothing retyped.

INBOUND · 850
ST*850*0001
BEG*00*SA*4500881234
DTM*002*SHIP WK 12
N1*ST*DC 0214
PO1*1*96*EA*3.15
PO1*2*48*EA*7.90
CTT*2
855 · ACKNOWLEDGED
850 PURCHASE ORDER · 855 ACK · 856 ASN · 810 INVOICE

The 850 Isn’t Optional

Big-box retail runs on EDI, and the 850 purchase order is the front door. FULFILL™ reads it in, answers it, and follows it through the 855, the 856, and the 810. This card opens the EDI section of product pages and retail-readiness proposals.

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FULFILL™ · RETAIL EDI
DOCUMENT MAP

Four documents, one order.

The retailer sends one. You send three back. Work Suite reads the 850 in and writes the rest from what actually happened.

RETAILER → YOU
850
PURCHASE ORDER

Lands in the order queue with lines, dates, and the ship-to.

→
YOU → RETAILER
855
ACKNOWLEDGMENT

Confirms what you will ship, line by line.

→
YOU → RETAILER
856
ADVANCE SHIP NOTICE

Tells the DC what is on the truck before it arrives.

→
YOU → RETAILER
810
INVOICE

Bills for what actually shipped, shorts included.

ORDER DAYSAME DAYSHIP DAYAFTER DELIVERY
READ IN · WRITTEN BACK · NOTHING RETYPED

The Document Map

One plate per document: what the 850, 855, 856, and 810 are, who sends each one, and what it does. Ships on the EDI product page and in onboarding packets for growers new to retail programs. It works because the jargon gets translated once, in order.

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FULFILL™ · EDI · 855 ACKNOWLEDGMENT
THE ACK CLOCK

Answered before the clock matters.

INBOUND · 850 PURCHASE ORDER
PO4500881234
SHIP-TODC 0214 · WK 12
LINES2 · 144 UNITS
RECEIVED6:14:07 AM
855 CREATED & SENT
OUTBOUND · 855 ACKNOWLEDGMENT
PO4500881234
STATUSALL LINES ACCEPTED
SENT6:14:41 AM ✓
RETAILER ACK WINDOW · 24 HOURSPO 4500881234
23 H 59 M OF WINDOW UNUSED
0H6H12H18H24H

The 855 went back 34 seconds after the 850 landed.

The Ack Clock

Retail programs give a fixed window to acknowledge a purchase order. Work Suite sends the 855 back as soon as the 850 lands, and the bar shows how much window that leaves. Ships in demo decks and retail-compliance one-pagers.

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FULFILL™ · EDI · 856 ADVANCE SHIP NOTICE
ASN DISCIPLINE

The 856 that matches the truck.

ASN Discipline

The 856 advance ship notice is assembled from the racks scanned onto the truck, so the document and the trailer agree line for line. Ships on the FULFILL™ product page and in big-box proposals. The rack-to-row match lines make the discipline visible in one look.

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FULFILL™ · PAY-BY-SCAN
SETTLEMENT

Pay-by-scan, the whole loop.

The unit sells at the register. The money follows the scan. Work Suite keeps the score.

01
↓
SCAN — THE SALE HAPPENS AT THE REGISTER

Each unit carries your UPC. When it scans at the register, that scan is the record of sale.

02
↓
SETTLE — THE SCAN FILE COMES BACK
WKUNITS SCANNEDRATESETTLEMENT
131,204$3.15$3,792.60
141,912$3.15$6,022.80
152,406$3.15$7,578.90

Scan data comes back on the retailer's cycle. Work Suite matches it to what you shipped, store by store.

03
RECONCILE — SHIPPED, SCANNED, SETTLED
SHIPPED5,760
SCANNED5,522
SETTLED$17,394.30
Δ 238units shipped, not yet scanned — flagged by store for review

See what sold, what is paid, and what to question — before the season buries it.

SCAN → SETTLE → RECONCILE

Pay-by-Scan, the Whole Loop

Pay-by-scan in three moves: the register scan is the sale, the settlement file comes back, and the numbers get reconciled against what shipped. A poster cut for proposals and onboarding decks for growers entering scan-based retail programs. The vertical order mirrors how the money actually moves.

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FULFILL™ · RETAIL EDI · DEDUCTIONS
CHARGEBACK DEFENSE

The answer to a deduction.

REMITTANCE ADVICE
CHECK 118824 · MAR 28
INV 810-4471    $1,512.00
DEDUCTION CD 22  −$151.20
SHORTAGE CLAIMED
PO 4500879 · STORE 0338
NET PAID        $1,360.80
answer this
PO 4500879 · THE FULL TRAILAUDIT TRAIL
MAR 04 · 6:14A850 received · 480 units · store 0338850
MAR 04 · 6:14A855 sent · all lines confirmed855
MAR 10 · 7:42APicked 480 of 480 · racks R-118–R-122 scannedSCAN
MAR 10 · 9:05A856 sent · 5 racks on truck 7856
MAR 10 · 2:15PDelivered · receiving scan on filePOD
MAR 12 · 8:00A810 invoiced · 480 × $3.15 · $1,512.00810
EXPORT TRAIL · CSV480 shipped · 480 scanned · 480 received.

Chargeback Defense

A deduction arrives on the remittance; the audit trail answers it with every document, count, and timestamp for the PO in one view. Ships in retail-readiness proposals and demo decks. It works because the evidence is already assembled, not hunted.

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FULFILL™ · RETAIL EDI · PRINT SPECS
SHEET ED-07

Tags and placards, to spec.

Print the tags the retailer requires from the same records that built the rack.

Tag & Placard Specs

Retailer tag and placard requirements drawn as engineering spec plates — rack placard, item tag, and case label, printed from the same records that built the rack. Ships in onboarding packets and retail-readiness proposals. The drawing register promises precision by showing it.

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THIS WEEK
FULFILL™ · RETAIL EDI · WEEKS 10–24
The season, as a heartbeat.
TRACE = 850 · 855 · 856 · 810 VOLUME — ILLUSTRATIVE

V14-10 · 8 artifacts

Reports & Intelligence

The numbers show up: morning report, season review, the study shelf.

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wkplannedshippeddumped
0830024012
094003809
1055056014
1170076022
1295098031
131,2001,24026
141,5001,52040
151,7501,78035
161,9001,98044
171,9501,89038
181,7001,62029
191,4001,32018
Vol 14 · The Machine Room — Reports & Intelligence
The numbers were
always there.
Now they show up.
Silver Fern · Work Suite

The Numbers Show Up

The editorial opener for the Reports & Intelligence section. It leads the reports chapter in demo decks and on the product page. The ledger settles in behind the claim because that is the claim: the data was already in the building. Now it shows up.

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Work Suite · Morning reportTuesday · week 16 · 6:04 am
Yesterday shipped
42orders
168 racks · 5 trucks
all confirmed, all invoiced
Due today
37orders
9 pick lists ready
first truck at 7:30
Flags
Short ship — order 441888 of 96 · buyer note created by fernie™, for your approval
FULFILL™
Reorder point crossed4" round pots · PO waiting for approval
RESTOCK™
Count overduehouse 3, bench 12 · last count Friday
PRODUCE™
Open the day on one screen.

The Morning Report

Yesterday shipped, today due, and the flags that need a person — one screen, first thing. It ships on the product page and opens most demos. The flags come from three different modules because the data layer underneath is one.

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Work Suite · Season in reviewweeks 8–24 · units
0 500 1,000 1,500 2,000 8 10 12 14 16 18 20 22 24 shipped planned wk 16 · 1,980 shipped · 1,900 planned planned from FORECAST™ · shipped from FULFILL™
See the season as it actually shipped.

Season in Review

Shipped against planned, week by week, on one axis. It ships in demo decks and in season-review conversations with owners. Planned comes from FORECAST™ and shipped comes from FULFILL™, so the chart draws itself when the season ends.

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Work Suite · Shrink reportby reason · weeks 8–16
Root rot75 · 32%
Overgrown, unsold58 · 25%
Botrytis37 · 16%
Frost damage30 · 13%
Shipping damage22 · 9%
Mislabel11 · 5%
Season total
233
units logged · weeks 8–16
PRODUCE™ · dump log
Every dump is logged from the aisle with a count, a reason, and a photo on the lot record.
See where the loss actually happened.

Shrink, by Reason

The shrink report: loss by reason code, counted, with the season total beside it. It ships on the PRODUCE™ product page and in proposals. You can only fix the reason you can name, and this screen names it.

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Work Suite · Buyer reportseason over season · units
BuyerChannelLast seasonThis seasonChange
Garden center — north routePORTAL2,7403,120▲ +14%
Regional groceryEDI8,9009,700▲ +9%
Hardware co-opEDI2,3002,160▼ −6%
Independent nurseryPHONE1,0001,420▲ +42%
Landscape yardPORTAL690810▲ +17%
phone · EDI · PORTAL — every channel, one ledgerseason = weeks 8–24
See who ordered what, season over season.

The Buyer Report

Who ordered what, this season against last, every channel in one table. It ships in demo decks and in renewal conversations. The channel column is the point — phone, EDI, and PORTAL orders land in the same ledger, so the comparison is honest.

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Work Suite · TablesCSV in · CSV out
Every table
Crops⬇ csv
Counts⬇ csv
Orders⬇ csv
Racks⬇ csv
Availability⬇ csv
Money views⬇ csv
Orders — week 16⬇ Export CSV
orderbuyerunitsstatus
4401garden center240shipped
4402grocery dc960shipped
4403hardware co-op320picked
4404landscape yard128due
4405independent nursery96due
⬇orders_wk16.csv — 246 rows, every column
Export any table to CSV.

Export Anything

Every table in Work Suite carries the same export button. It ships in proposals and in diligence packets. Your data leaves in CSV whenever you ask, which is the honest way to keep a customer.

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Silver Fern · Intelligence
The Intelligence shelf
Reports read the operation. Studies read the industry it sells into.
Included with the Intelligence module.
Intelligence · study no. 1
Intelligence · study no. 2
Intelligence · study no. 3
Intelligence · study no. 5
Silver Fern · Intelligence
Grower
Consolidation
an Intelligence module study
188events
218companies
1,468sources

The Intelligence Shelf

The study shelf, with Grower Consolidation pulled forward: 188 events, 218 companies, 1,468 sources. It ships on the Intelligence module page and in enterprise proposals. Reports tell you about your houses; studies tell you about your industry.

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The operation
WK 16
Tuesday · April 14
live
Orders today
37
22 picked · 9 on racks
Racks built
84/168
Trucks out
2/5
next out 9:40
Flags
3
1 short ship · 1 reorder · 1 count
6:40availability posted to PORTAL · 212 SKUs
6:52PO 2214 created by fernie™ · waiting for approval
7:15counts landed · house 3 · plan updated
7:52truck 2 out · 5 stops
Work Suite · wall view

V14-11 · 8 artifacts

Getting Live

Live before the season: backward timeline, data in, first count, first post.

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WORK SUITE · GETTING LIVE
Live before the season. That’s the job.
DATA IN · COUNTS CURRENT · BUYERS ORDERING · FIRST TRUCK OUT
WK 1
WK 2
WK 3
WK 4
WK 5
WK 6
WK 7
WK 8FIRST SHIP

Live Before the Season

The editorial opener for the Getting Live collection. Everything after this card is the work of getting an operation onto Work Suite before the season starts — data in, counts current, buyers ordering, first truck out by week 8. Ships as the first slide of onboarding decks and the go-live pages of proposals.

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THE BACKWARD TIMELINEGETTING LIVE · WORK SUITE
‹‹‹‹‹‹
WK 2KICKOFF
WK 3DATA IMPORTED
WK 4TEAM TRAINED
WK 5FIRST FULL COUNT
WK 6AVAILABILITY POSTED
WK 7FIRST PORTAL ORDERS
WK 8FIRST SHIP
PICK THE SHIP WEEK — EVERY OTHER DATE IS COUNTED BACK FROM IT

The Backward Timeline

The go-live plan drawn as one banner: pick the ship week, then count every milestone back from it. Kickoff, import, training, first count, first post — each gets a computed date instead of an intention. Ships in kickoff packets and on the timeline page of proposals.

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GETTING LIVE · STEP ONEData in.Your spreadsheet, as it is — columns mapped, rows landed.
inventory-2026.csv
VARIETYSIZEQTY
Petunia4.5320
Geranium1204208
BegoniaHB96
Marigold606480
Coleus4.5144
COLUMNS MAPPED
VARIETY→Variety
SIZE→Container
QTY→On hand
WORK SUITE — CATALOG 2026
Petunia4.5 in320
Geranium1204 tray208
Begonia10 in HB96
Marigold606 tray480
Coleus4.5 in144
…and 407 more rows
412 ROWS LANDED
CSV IN — AND CSV OUT, ANY TABLE, ANY TIME

Data In

Onboarding starts with the spreadsheet the operation already runs on. Columns are mapped to Work Suite fields and every row lands in the catalog, counted. Ships on the onboarding page and in kickoff decks.

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GETTING LIVE · DAY ONE IN THE AISLEThe first count.MOBILE, gloves on.
MOBILE — COUNT
HOUSE 3 · BENCH 12
Geranium — 4.5 inLOT 26-118 · SOWN WK 2
144FLATS ON BENCH
−+
SAVE COUNT
SCAN RACKADD PHOTO
● NO SIGNAL — WORK HELD, SYNCS AT THE DOOR
BENCH 12 OF 38 · NEXT BENCH →
BIG TARGETSSCAN THE RACKPHOTO ON THE RECORD
Counts from the aisle land in the same data layer the plan reads.

The First Count

Day one in the aisle: the first count entered on MOBILE with gloves on. Targets are big, the rack scans instead of types, and work held without signal syncs at the door. Ships as the story-format card in onboarding decks and on the MOBILE page.

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GETTING LIVE · FIRST WEEK LIVEThe first post.
PORTAL — AVAILABILITY · WK 7
VARIETYSIZEAVAIL
Petunia4.5 in320
Geranium1204 tray208
Begonia10 in HB96
Marigold606 tray480
LIVE TO BUYERS
FIRST ORDER
ORDER Nº 0001
VIA PORTAL · GARDEN RETAIL ACCOUNT
Petunia 4.5 in× 96
Geranium 1204 tray× 40
RECEIVED — INTO THE FULFILL™ QUEUE
POST FROM A BENCH COUNT — BUYERS SEE IT AND ORDER AGAINST IT, NO PHONE-TAG

The First Post

The first week live: availability posted through PORTAL and the first buyer order coming back against it. The order lands straight in the FULFILL™ queue like any other. Ships on the PORTAL page and in go-live decks.

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GETTING LIVE · THE ROLLOUTModule by module.Start where it bleeds. Add when it’s earned.
↗
STAGE 1FULFILL™Every order into one queue. Ship day runs from a list.
STAGE 2PRODUCE™MOBILELots dated sow → finish. Counts from the aisle.
STAGE 3PORTALAvailability live. Buyers order self-serve, see status without a call.
STAGE 4FORECAST™RESTOCK™Next season planned from this one. Supplies reorder for approval.
GO-LIVEFULL SUITE →

Module by Module

The rollout drawn as steps: start with the module that hurts most, add the next when the first one has earned it. Nobody goes live on everything at once. Ships in proposals and onboarding decks to set expectations about pace.

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SILVER FERN · IMPLEMENTATIONOur people on it.
STAFFEDIN-HOUSE
ROLEON DECKWHAT THEY DO
IMPLEMENTATION LEADWK 2–8Owns the backward timeline and the go-live date. One name, one number.
DATA ENGINEERWK 3Imports the spreadsheets the operation runs on. Maps every column, accounts for every row.
TRAINERWK 4–8In the aisle for the first count. On the dock for the first ship.
SUPPORTWK 8 →The same team after go-live. Answers come from the people who set you up.
IMPLEMENTATION IS DONE BY THE PEOPLE WHO BUILD WORK SUITE — NOT A RATE-CARD INTEGRATOR

Our People on It

The go-live call sheet. Implementation is staffed by Silver Fern — the people who build Work Suite import the data, train in the aisle, and answer the phone after launch. Ships in proposals, next to the pricing page.

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GETTING LIVE · DEFINED UP FRONT Season One — Report Card Written together before go-live. Graded together after week 24.
GRADE
ORDERSFULFILL™
Every order — phone, email, EDI, PORTAL — in one queue
Short-ships flagged, buyer note attached, invoice adjusted
CROPSPRODUCE™
Every lot dated sow → germ → transplant → finish
Shrink logged with a reason code, not a shrug
BUYERSPORTAL
Availability posted from real counts
Buyers ordering self-serve, checking status without a call
SUPPLIESRESTOCK™
Reorder points set on the supplies that ran out last year
POs created automatically, approved by a person
IN OUR WORDS
What we said would improve:
What actually did:
FOR THE OPERATION
FOR SILVER FERN
WK 24DATE

V14-12 · 8 artifacts

Plays Well With Others

Keep your GL: accounting integration, CSV doors, the export promise.

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Work Suite · Plays Well With Others
Keep your accountant.
Keep your GL.
Work Suite runs the operation — crops, counts, orders, racks, availability. The books stay right where they are.

Keep Your Accountant. Keep Your GL.

The opener for the interoperability collection. It answers the first question operations ask — what happens to our books — before any diagram appears. Ships on the product site and as the first frame of the integrations part of a demo, with the ledger-paper motif fading in behind the answer.

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Work Suite · Plays Well With OthersV14-IO · 02
Operations here. Books there.
Work Suite — the operation
Invoices · week 24
INV-2381 · racks out Tue1,842.00
INV-2382 · will-call967.50
invoice total2,809.50
Settlement & credits
Pay-by-scan · week 2412,406.18
Credit · short-ship note(214.00)
Your general ledger — unchanged
4010 · Sales — plants2,809.50
1010 · Deposits — settlement12,406.18
2100 · Buyer credits(214.00)
posted by your accountant
Invoice totals →
Settlements →
Credits →
Totals cross. Line detail stays.
Keep the ledger you have. Summary totals flow to your GL; the line detail stays in the operation.

Operations Here. Books There.

A drawing of the accounting integration: Work Suite holds the operational detail, and summary totals flow to the general ledger you already keep. The invoice subtotal on the left reappears on the ledger line at the right, so the division of labor is legible in one glance. Ships on the accounting page and in proposals where an outside accountant is in the room.

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Work Suite · Plays Well With OthersV14-IO · 03
The import/export contract.
IN — map your columns once: item · variety · qty · week.
OUT — every table exports, full history included.
Bring your data in as CSV. Take any table out the same way, whenever you like. Both doors stay open.

The Import/Export Contract

CSV in, CSV out, drawn as two doorways in a plan view — the way an architect notes a door that swings both directions. Ships on the integrations page and in the onboarding packet. The swing arcs carry the whole promise: nothing about the building traps what is inside it.

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Work Suite · Plays Well With OthersV14-IO · 04
Tags print where the work is.
Proof · actual tag scale
RK-0412
Stop 3 of 5 · 48 flats · annuals
FULFILL™
Petunia
coral
LOT 24-118
sown wk 6
finish wk 16
PRODUCE™
Print rack tags at the dock and plant tags at the bench, straight from the record. The barcode on the tag is the record's barcode, so every scan lands on the right rack or lot.

Rack Tags and Plant Tags

Tags print from the record they describe — rack tags for the dock, plant tags for the bench. The proofs are drawn at tag scale with crop marks, so the barcode reads as the point of the card. Ships on the hardware page and in demo decks just before a dock walkthrough.

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Work Suite · Plays Well With OthersV14-IO · 05
Scales & scanners — the honest list.
HardwareWhat it doesStatus
Handheld barcode scanner
Scans racks and tags. A scan lands on the record — no typing after it.
Works
Phone or tablet · MOBILE
Counts, scans, and photos from the aisle. Big targets, gloves on; work holds and syncs later.
Works
Label printer
Prints rack tags and plant tags straight from the record.
Works
Bench scale
Not wired in. Read the dial, key the number into MOBILE.
Not wired
Off-the-shelf hardware covers the floor. Where a wire exists, it works; where it does not, the list says so.

Scales & Scanners, Honestly

An equipment roster that says what connects and what does not. Standard barcode scanners, phones running MOBILE, and label printers work; the bench scale is not wired in, and the sheet says so plainly. Ships on the hardware page and in proposals, where the honest fourth row earns the other three.

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Work Suite · Plays Well With OthersV14-IO · 06
The Full Export
Every table in Work Suite exports to CSV — full history, any time.
CropsCSVCountsCSVOrdersCSV RacksCSVAvailabilityCSVMoney viewsCSV
Every change carries an audit trail — who changed what, and when.
Silver Fern · Work Suite
Export everything, with history, whenever you choose. The promise ships in the product, not in the contract.

Your Data Stays Yours

The full-export promise drawn as a certificate: every table in the one data layer, exportable to CSV with its history. Ships in proposals and at the contract stage, where this question is always asked and rarely answered inside the product. Here it is a feature, not a clause.

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Work Suite · Plays Well With OthersV14-IO · 07
Off the old system, in stages.
Stage 1
Import the masters
Customers, items, varieties — in by CSV, columns mapped once.
Stage 2
Counts go live
MOBILE in the aisle. On-hand truth moves to Work Suite first.
Stage 3
Orders move over
One queue — EDI, PORTAL, phone, email. Invoices follow the orders.
Stage 4
Archive the rest
Old history exported in full. The legacy system is retired, not lost.
Legacy: running
Legacy: reference
Legacy: read-only
Legacy: retired
Work Suite share of the day's work
Leave the old system in stages, not on a weekend. It goes read-only before it goes away, and nothing gets stranded.

The Migration Path

Leaving a legacy system drawn in four stages: masters imported, counts live, orders moved, history archived. The meter under each stage shows the old system fading from running to retired while Work Suite takes up the day's work. Ships in onboarding packets and in proposals when the question is how to get off the current system.

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Work Suite · Moving-Day Plan
No rip-and-replace.
What stays and what goes, agreed before anything moves.
Stays
Goes
Your accountant & your GL
Totals post over from Work Suite. The books stay put.
Keep
Your spreadsheets
Imported once by CSV, then kept as archives.
Keep
Your scanners & printers
Standard hardware stays on the floor. Rack tags and plant tags keep printing.
Keep
Your crew
Same people, same aisles. Counts and scans move to MOBILE, gloves on.
Keep
Re-typed orders
fernie™ creates orders from voicemails, emails, and handwriting — for your approval.
Goes
Availability phone-tag
Buyers see live availability and place their own orders in PORTAL.
Goes
Handwritten pick tickets
Pick lists come off the order queue in FULFILL™.
Goes
Reorder guesswork
RESTOCK™ watches reorder points and creates POs for approval.
Goes
the grower's operating system

V14-13 · 8 artifacts

A Day in the Life

Same system, four mornings: owner, grower, dock lead, sales desk.

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Vol 14 · The Machine Room — A Day in the Life

Same system.Four different mornings.

6:04 AMThe ownerReports + fernie™
6:40 AMThe head growerMOBILE + PRODUCE™
7:15 AMThe dock leadFULFILL™
8:06 AMThe sales deskPORTAL

Same System, Four Mornings

One operation, four people, four first screens — all reading from the same system. This card opens the A Day in the Life collection and ships as the section divider in demo decks and on the Work Suite overview page. The clock tiles introduce the mornings that follow.

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Tuesday · Week 16 · 6:04 AM The owner’s screen
Morning report
Yesterday shipped1,240 trays · 12 orders
Due today9 orders · 3 trucks · first pull 7:15
Flags2 — short pick on lot 24-102 · one PO waiting
updated 6:04 AM · from last night’s close
fernie™ — created overnight
Ordervoicemail · 8:12 PMApprove
Confirmationbuyer email · 9:47 PMApprove
Purchase orderreorder point crossedApprove
nothing sends without your approval

The Owner's 6 AM

The owner’s first screen: yesterday shipped, today due, two flags, and everything fernie™ created overnight held for approval. It ships in demo decks and on the fernie™ product page. The approval column is the point — nothing sends without a person.

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The head grower’s walkMOBILE + PRODUCE™ — the walk is the paperwork
House 3 · Bench 12
Count
384
−+
big targets · gloves on
Lot 24-118 · Petunia — deep rose
Gate
Sow ✓Germ ✓Transplant
Transplant ✓
Apr 14 · 384
dated, counted, done
Shrink log · House 3
Dump
Qty12 trays
ReasonBotrytis
Photoon the lot
6:407:057:30

The Head Grower's Walk

The head grower’s morning drawn as three MOBILE screens with PRODUCE™ behind them: a bench count, a transplant gate stamped with date and count, and a dump logged with a reason and a photo. It ships in onboarding decks for growing teams. The record happens where the work happens.

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The dock lead’s ship daypick · rack · load · 856
›››
7:15
✓petunia 306 ×40
✓geranium 4.5 ×60
✓fern HB 10 ×12
Pick every line checked
8:10
Rack 41
Rack built + tagged
9:05
Load 3 stops · 14 racks · stop order set
10:18
856 sent
The 856 matches the truck

The Dock Lead's Ship Day

Ship day from the dock lead’s side of FULFILL™: lines picked, the rack built and tagged, the truck loaded in stop order, and the 856 sent when the truck leaves. It ships on the FULFILL™ product page and in big-box readiness decks. Four timestamps tell the story.

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Order queue — this morningFULFILL™
7:41Garden center · 6 racksPORTAL
7:58Grocery DC · 12 racksEDI 850
8:06Garden center · 4 racksPORTAL
8:14Landscaper · 2 racksPORTAL
8:31Hardware co-op · 3 racksPORTAL
5 orders in · 0 read back over the phone
9:15 AM — the one call
spring resets — wants taller
fern baskets in May
fall pansy program — send numbers
Their order? Already in the queue.
8:06 · PORTAL · no read-backs

The Sales Desk

The sales desk on a morning when buyers order for themselves: PORTAL orders land in the same FULFILL™ queue as EDI, and the one phone call is about next season instead of line items. It ships on the PORTAL product page and in sales decks.

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live availability · buyer view
Portal — live availabilityposted 6:52 AM · from this morning’s bench count
ItemSizeReadyAvail
Petunia — deep rose306 flatnow240✓
Geranium — bright red4.5 innow380✓
Tomato — slicer 4-pkflatwk 17510Add
Boston fern — basket10 innow96✓
Your order
Petunia40
Geranium60
Boston fern12
3 lines · 112 units
Submit order
Submitted 7:06 AM
status: received — no call needed

The Buyer's 7 AM

The buyer’s side at 7 AM: availability posted from a real bench count, an order built and submitted from their own desk, and a status line instead of a callback. It ships on the PORTAL page and in buyer-facing one-pagers. The buyer never picked up the phone.

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A Day in the Life · Saturday · Week 16 · 7:00 AM

Boring, on purpose.

Peak season, four lanes, nothing to chase. Everything where the plan said it would be.

PlanFORECAST™
planactual
✓Week 16 tracking plan
•Next order-by: plugs · week 22
GrowPRODUCE™
✓Counts current — last entry 6:48 AM
•3 transplant gates due Monday
ShipFULFILL™
✓9 orders picked
✓2 trucks out · stop order set
✓856s went with the trucks
✓Shorts today: none
ReplenishRESTOCK™
mix
trays
tags
film
✓All gauges above reorder
•1 PO waiting for Monday’s approval
A quiet Saturday in week sixteen is the whole point. Silver Fern · Work Suite

Saturday, Week 16

Peak-season Saturday drawn as four quiet lanes: the plan tracking, counts current, trucks out, gauges above reorder. It ships as a static poster in proposals and on the operations overview page. The argument is that a boring week sixteen is what the system is for.

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One system · January to DecemberA Day in the Life · The Year
Plan · FORECAST™
Ship · FULFILL™ + PORTAL
Review · reports
Grow · PRODUCE™
RESTOCK™ · reorder points, all year
JFMAMJJASOND
the same data layer, week 1 to week 52